An FAQ section can be used to quickly answer common questions about our business. You can also use AI Chat for specific questions and information.

Our facility is located in Mechanicsville, VA. While we do not have a retail shop for walk-in shopping, customers can order online and choose in-person pickup at our facility. For any questions or to schedule a pickup, contact us at eshop@terradisienusa.com.

Keep unopened products in a cool, dry place unless the label says otherwise. Once opened, refrigerate them and follow the product label for the best storage instructions.

Shelf life varies by product. Pre-sliced meats usually last 5–7 days in the fridge. Whole cured meats can last several weeks or months when stored properly, such as in a vacuum-sealed bag.

We do not operate a retail shop for walk-in shopping. Our products are available online, and customers can choose in-person pickup at no extra cost by placing an order online and selecting ‘Pick Up’ at checkout. For any questions or to schedule a pickup, contact us at eshop@terradisienusa.com.

Yes, you can add a personalized message to your order at checkout by selecting the ‘Make it a gift’ option and adding your message. While the products are not shipped in special gift wrap, the personalized card will be included with the order.