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Frequently asked questions
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Can I pick up my order?
Yes, in-person pickup is available at no extra charge. Orders can be picked up Monday through Friday, from 9:00 AM to 3:00 PM, at our Mechanicsville, VA location. Please place your order online and select ‘Pick Up’ at checkout instead of delivery. Then, contact us at eshop@terradisienusa.com to schedule your pickup. Customers who arrive without prior scheduling are not guaranteed that their order will be ready at the time of arrival.
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